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Terms & Conditions

Saunton Beach aim to despatch your goods, subject to stock availability, within 2 working days of your order.

Every effort is made to ensure that you receive your order as quickly as possible. Although UK deliveries will arrive within 2 working days of despatch and international deliveries within 5 – 10 working days, we do as that you allow up to 28 days for delivery.

Refund Policy

You, the Customer, have a 7 day ‘cooling off’ period from the day that you receive your goods, in which time you have the right to cancel and return your order, for a full refund including any original delivery costs.

To do this you should advise us by email at sauntonbeach@hotmail.co.uk and we will send you a returns number.

We will need to receive the goods back in perfect condition, in thee original packaging and suitable for resale.

Imperfect Goods

We take great care to ensure that your order is received in perfect condition, if however, this is not the case, then you must advise us immediately and we will give you the authorisation to proceed.

Where the claim is valid, we will replace or refund in full the value of the damaged/faulty goods and Saunton Beach will pay the cost of return delivery.

Holiday Prize Draw Terms & Conditions

The closing date for all submissions is midnight on the 30th December 2012 and any submissions received after this time will not be considered for the competition prize. Entrants must be over 18 years of age at the time of the closing date. The winner will be picked at random and notified by email and telephone 10 days after the closing date. Saunton Beach (sole trader) reserves the right to cancel this competition or alter the rules or terms at any stage. Any breach of these terms by an entrant will void their entry. Saunton Beach (sole trader) have the right to request the return of a prize if, at a later date, the entrant has been discovered to be in breach of these terms. * Holiday must be taken between 16/03/13-13/07/13 or 14/09/13-31/12/13 and has a maximum occupancy of 4 people. The prize only includes accommodation and can not be exchanged for anything of equivalent value.

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